Privacy Policy
Last Updated: January 15, 2025
At FlashThinkData, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our budget audit preparation services. We're based in Argentina and comply with local data protection laws—but we've written this in plain English so everyone can understand what happens with their data.
Information We Collect
When you interact with our services, we gather different types of information. Some you give us directly, and some we collect as you use our platform. Here's what we're talking about:
Personal Information You Provide
- Your name, email address, and phone number when you create an account
- Business details including company name, tax identification number, and address
- Financial data you upload for audit preparation purposes
- Payment information when you purchase our services
- Communications you send us through contact forms or email
Information We Collect Automatically
Like most websites, we automatically gather certain technical information:
- IP address and general location data
- Browser type and operating system
- Pages you visit and how long you stay on them
- Date and time of your visits
- Referring website addresses
How We Use Your Information
We don't collect data just for the sake of it. Everything we gather serves a specific purpose related to providing you with better service. And no—we're not selling your information to third parties.
- To deliver our budget audit preparation services and process your financial data
- To communicate with you about your account, services, and support requests
- To process payments and prevent fraudulent transactions
- To improve our platform based on how people actually use it
- To send you updates about service changes or new features (you can opt out anytime)
- To comply with legal obligations under Argentine law
Legal Basis for Processing
Under Argentine data protection laws (particularly Law 25.326), we process your data based on:
- Your explicit consent when you sign up for services
- Contract performance when we deliver services you've purchased
- Legal obligations we must fulfill as a financial services provider
- Legitimate business interests in improving and securing our platform
Data Sharing and Third Parties
We keep your information close to the chest. But sometimes we need to share limited data with trusted partners who help us run our business. Here's the full picture:
Service Providers
We work with companies that help us operate our platform:
- Cloud hosting providers for secure data storage
- Payment processors to handle transactions
- Email service providers for communications
- Analytics tools to understand platform usage
These providers only get access to information necessary for their specific job. They're contractually required to keep your data confidential and can't use it for their own purposes.
Legal Disclosures
We may disclose your information if required by Argentine law or if we believe in good faith that such action is necessary to:
- Comply with legal processes or government requests
- Enforce our terms of service
- Protect the rights, property, or safety of FlashThinkData, our users, or others
- Respond to claims of fraud or illegal activity
Business Transfers
If FlashThinkData is involved in a merger, acquisition, or sale of assets, your information may be transferred. You'll receive notice before your data becomes subject to a different privacy policy.
Your Rights Under Argentine Law
Argentina's data protection framework gives you strong rights over your personal information. We respect these rights and make it straightforward to exercise them.
Rights You Have
- Access: Request a copy of all personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your data (subject to legal retention requirements)
- Objection: Object to certain processing activities
- Portability: Receive your data in a structured, commonly used format
- Withdrawal of Consent: Revoke consent for processing at any time
How to Exercise Your Rights
To make a request regarding your personal data, contact us at [email protected] with "Data Rights Request" in the subject line. We'll respond within 10 business days. You'll need to verify your identity before we process your request—standard security procedure.
If you're not satisfied with how we handle your request, you have the right to file a complaint with the Argentine Data Protection Authority (Agencia de Acceso a la Información Pública).
Data Security Measures
Financial data deserves serious protection. We use industry-standard security measures to keep your information safe from unauthorized access, alteration, or destruction.
- 256-bit SSL encryption for data transmission
- Encrypted storage for all sensitive financial information
- Regular security audits and vulnerability assessments
- Multi-factor authentication options for account access
- Restricted employee access to personal data on a need-to-know basis
- Regular backups stored in secure, geographically distributed locations
That said, no system is 100% secure. While we take extensive precautions, we can't guarantee absolute security. You play a role too—use strong passwords and don't share your login credentials with anyone.
Data Retention
We don't keep your data forever. But we can't delete everything immediately either—Argentine financial regulations require us to retain certain records.
Data Type | Retention Period |
---|---|
Account information | Active duration plus 5 years after account closure |
Financial documents uploaded for audits | 10 years from submission date (legal requirement) |
Payment records | 10 years (tax and accounting regulations) |
Communication records | 3 years for customer service purposes |
Technical logs | 12 months for security and troubleshooting |
After these periods expire, we securely delete or anonymize your data so it can no longer be associated with you personally.
International Data Transfers
Your data is primarily stored on servers located in Argentina. However, some of our service providers operate internationally, which may involve transferring your data outside Argentina.
When we transfer data internationally, we ensure adequate protection through:
- Standard contractual clauses approved by Argentine authorities
- Verification that recipient countries provide adequate data protection
- Additional security measures for sensitive financial information
You can contact us for specific information about where your data is stored and which safeguards apply to international transfers.
Children's Privacy
Our services are designed for businesses and adults. We don't knowingly collect information from anyone under 18 years old. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.
The "Last Updated" date at the top shows when we last revised this policy. We encourage you to review it periodically, especially before providing any new personal information.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our platform. These small files help us remember your preferences and understand how you use our services.
Types of Cookies We Use
- Essential cookies: Required for the platform to function properly
- Preference cookies: Remember your settings and choices
- Analytics cookies: Help us understand how visitors use our site
- Security cookies: Protect against fraudulent activity
You can control cookies through your browser settings. Keep in mind that disabling certain cookies may affect platform functionality.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your data, we're here to help. You can reach us through any of these channels: